Identified Our internal teams are still working on the network and server related issue. All the Windows and Linux Hosting servers are up and running except for the ones mentioned below. These are the affected Linux servers: md-14.webhostbox.net, md-83.webhostbox.net, bh-70.webhostbox.net Our Mail servers are still impacted due to a Switch Malfunction. We are currently preparing for a secondary Switch which should solve this problem. We will update this space once we have relevant details. Posted April 14th, 2022 5:35 am GMT Your Time Zone Identified The teams are working in parallel paths to address the server and network device failure issue. We are still seeing issues on restoring a few of our Linux and Email Hosting Servers. These are the affected Linux servers: md-14.webhostbox.net, md-83.webhostbox.net, bh-70.webhostbox.net However, they were able to restore the complete services for our Windows Hosting servers and other Linux Hosting servers. An update will be provided to this thread as soon as we have additional information. Posted April 14th, 2022 4:11 am GMT Your Time Zone Identified Our Network administrator team continues to work on rerouting the traffic back to the servers as per their recovery plan. An update will be provided to this thread as soon as we have additional information. Posted April 13th, 2022 10:18 pm GMT Your Time Zone Identified We have received reports that the migration has been completed successfully and along with it the teams were also able to regain the power supply at the data center in Austin. Our network team is further working on restoring the server connectivity. An update will be provided to this thread as soon as additional information is available. Posted April 13th, 2022 7:46 pm GMT Your Time Zone Identified The team is working on priority to migrate the impacted servers to our other available data centers which should help us get the services up sooner. The migration is in progress and an update will be provided to this thread as soon as additional information is available. Posted April 13th, 2022 5:59 pm GMT Your Time Zone Identified Our network team has identified that there is a power outage at the Datafoundry in Austin due to which the services hosted from there are impacted. The teams are actively working to ensure that the issue is checked and fixed on priority. An update will be provided to this thread as soon as additional information is available. Posted April 13th, 2022 5:09 pm GMT Your Time Zone Investigating On further investigation, we are noticing network issues due to which most of our shared and email hosting servers are impacted. Our network team is working on priority to resolve the same. Please follow this thread for further updates. Posted April 13th, 2022 3:49 pm GMT Your Time Zone Investigating We are facing connectivity issues across a few of our servers due to which you might face intermittent issues while: Accessing the Website on a browser Accessing the cPanel/WHM Panel Our Server Administration Team is working to restore services. An update will be provided to this thread as soon as additional information is available. Posted April 13th, 2022 3:35 pm GMT Your Time Zone
Thursday, April 14, 2022
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